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Orders & Returns

How do I apply promo/discount codes?

If you have a promo or discount code, you can apply it during checkout by following these steps:. 1.    Add items to your cart and proceed to checkout. 2.    Look for the “Discount Code” or “Promo Code” field on the checkout page. 3.    Enter your co

Can I edit or add anything to my order?

Once an order is placed, we are usually unable to make changes to the items in your order, including adding or removing products. However, if you need to update your shipping address or contact information, please contact our customer service team im

How do I cancel my order?

You have the option to cancel your order through the cancellation link in your confirmation email. If you cannot find the link or need assistance, please contact our customer service team at [email protected] as soon as possible. Please i

How do I start a return?

Returns are possible within the EU and must be initiated within 14 days of receiving your order. How to request a return:. 1.    Contact us at [email protected] within 14 days of delivery. 2.    Provide your order number and details about