How can I handle incorrect items received in my order?Updated 5 days ago

If you receive an incorrect item in your order, please contact our customer service team as soon as possible at [email protected].

Please include:

    •    Your order number

    •    A short description of the issue

    •    Clear photos of the item you received (including packaging)

Our team will review your case and let you know about the next steps. If an incorrect item was sent, we will arrange a suitable solution.

Please note: any resolution will be decided on a case-by-case basis after we have reviewed all details.