My order was marked delivered but it’s not here.Updated a month ago

If your order status shows delivered, but you haven’t received it, please follow these steps:

    1.    Check your surroundings – The package may have been placed in a secure location or left with a neighbor.

    2.    Verify the shipping address – Ensure the address provided at checkout is correct.

    3.    Ask household members or neighbors – Sometimes, packages are accepted by someone else at the address.

    4.    Wait a little longer – In some cases, carriers mark a package as delivered a few hours before actual delivery.

    5.    Contact the local shipping carrier – Use the tracking number provided in your shipping confirmation email to inquire with the carrier directly.

Please note that we are not responsible for lost or stolen packages after delivery has been confirmed by the carrier. However, we will do our best to help resolve the issue.

If you still are unable to locate the package, please reach out to the carrier.