How long does delivery take?Updated 7 days ago
Delivery Times
Delivery times depend on the destination country, the shipping carrier, and—if applicable—customs processing. Based on our experience, the following average transit times apply after the carrier has collected your order:
Germany: 1–2 business days
European Union: 3–5 business days
Rest of Europe (Non-EU): 5–8 business days
United States: 5–8 business days
Rest of World: 8–14 business days
Please note that actual delivery times may vary depending on the carrier and local logistics processes. Customs clearance can also vary in speed, depending on the country.
Order Processing Times
1. In-stock items
Items marked as in stock are typically shipped within 3 business days.
2. Lead time items
Some products are either ordered specifically from our suppliers upon purchase, or produced to order by the manufacturer. The expected lead time is shown on each product page — per variant, above the “Add to Cart” button.
Please consider the following:
Manufacturer lead times can vary significantly (e.g., 2–4 weeks for some brands; others may take 8–12 weeks).
These are estimates, based on previous deliveries and industry experience.
Manufacturers may ship earlier than expected, but delays are also possible due to high demand or limited production capacity.
Once the product arrives at our warehouse, orders are always shipped within 3 business days.
Any delays occur on the manufacturer’s side — not ours — and they affect all retailers equally, including direct purchases from the brand.
Shipping Confirmation & Tracking
Once your order has been shipped, a shipping confirmation email including a tracking number will be sent to the email address provided at checkout.
If the email is not visible in your inbox, please check your spam folder. If no tracking number has been received, feel free to contact us at [email protected] and we will provide it manually.
Delivery for Large or Bulky Items
Oversized, extra-long, or heavy items that qualify as bulky goods or require freight shipping may have longer delivery times than standard parcels. As a general guide:
Germany: 2–5 business days
European Union: 4–7 business days
International: 10–20 business days
If an order requires special handling or freight shipping, the applicable delivery timeframe will be communicated after the order has been confirmed.
Express Shipping
For express delivery or priority processing, feel free to reach out at [email protected] before placing an order.
A tailored quote will be provided based on the destination and the items in the order. Please note that express shipping is subject to availability and may involve additional costs.