How long does delivery take?Updated a month ago
Delivery times depend on the destination, courier, and customs processes. Below are the average shipping times based on our experience:
• Germany: 1–2 business days after pick-up by the carrier
• EU: 4–5 business days after pick-up
• Rest of Europe (Zones 2-3): 5–7 business days after pick-up
• All other worldwide countries: 7–14 business days after pick-up
Please note that actual delivery times can vary depending on the courier’s operations, and we have no control over their processes. Additionally, customs clearance times can vary, sometimes being quick, other times taking longer.
Order Processing Times
• If an item is available and not marked as backorder, it is usually shipped within 1–2 business days.
• If an item is on backorder and not yet in our warehouse, processing may take longer. The estimated availability is usually displayed on the product page.
Once shipped, you will receive a tracking number or a shipping confirmation email. If you do not see it in your inbox, please check your spam folder.
Special Delivery for Larger Items
For special furniture pieces or oversized items, shipping can take up to 10 business days or longer, depending on the destination and shipping method. If your order requires pallet shipping or specialized handling, we will provide an estimated delivery time upon confirmation.
Express Delivery
If you require express handling and delivery, please contact our customer service at [email protected], and we will provide a custom quote based on your location and order details.