Contact us

Legal Notice

Shop

industrialkonzept

Yes, we offer international shipping to many countries across Europe, America, Asia, Australia, and more. If standard shipping is not available in your country, we can arrange a custom shipping solution. Please contact us, and we will provide a tailored shipping quote. For more details on available destinations and shipping costs, check our <a href="https://industrialkonzept.com/policies/shipping-policy" rel="noopener noreferrer" target="_blank">Shipping Policy</a>.

Yes, we offer international shipping to many countries across Europe, America, Asia, Australia, and more. If standard shipping is not available in your country, we can arrange a custom shipping solution. Please contact us, and we will provide a tailo

Do you ship worldwide?

Shipping & Tracking

Where are you based?

How can I contact you?

What happens if an item is out of stock?

Where can I download my invoice?

General Questions

How do I track my order?

Why does my DHL tracking say “The shipment has been electronically announced” and not move?

How long does delivery take?

Do you offer free shipping?

How much does shipping cost?

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here.

Do you offer shipping to DHL Packstations?

Who is responsible for customs duties and fees on international orders?

Can I delay my delivery schedule?

How do I apply promo/discount codes?

Can I edit or add anything to my order?

How do I cancel my order?

How do I start a return?

How can I handle incorrect items received in my order?

What if I don't receive an order confirmation email?

What is the lead time for backorder or made-to-order items?

Orders & Returns

Do you ship worldwide?Updated 16 days ago